W4 Workforce Management

Part of the GDi Ensemble Suite, W4 is a workforce management application that accelerates productivity and boosts customer satisfaction by accelerating time-to-market in real-time.

Ensemble W4 enables users to easily create, view, accept and finalize work orders. The on-the-go mobile application is an extension of the web application, enabling organizations from different industries to easily plan, coordinate and schedule work and related resources wherever they are. Ensemble W4 is designed to support any type of business process and it can be used in multiple environments, industries, business sectors, governments and agencies such as telecommunications and media, infrastructure management, hotel and tourism, retail industry, permit issuing bodies, etc.

The mobile application allows for tracking of the location of the user even if the app is in the background or closed.

Receive real-time custom notifications on work order statuses based on assigned work orders. Scan with QR code or barcode and attach information to work orders. Easily request absence and sick leave through the application and send it out for review. Share up to 500MB of data per work order ranging from documents, comments, proposals, precise location information etc.

Customize work order’s real-time notifications. Enable effective collaboration with third party contractors reducing operational cost. Increase time efficiency with automatically generated best possible routes, supported through ESRI’s ArcGIS, the official distributor and world leader in GIS mapping. Access and use maps in offline mode.

Other benefits and features of Ensemble W4 include:

• Managing resources (employees/subcontractors) per date/time, attendance, skills and location.

• Real-time Scheduling and Location Tracking while assigning tasks by reserving available time slots.

• Monitoring and managing status of work execution per task and resource.

• Dispatching field workers to the right customer and location by allocating correct materials needed.

• Dispatching using geographical and street-based routing including vehicles and resources.

• Logging all user actions and system changes.

• Accessing the Ensemble W4 application via any device because of modern GUI and UX